Shipping Information

 

We Provide International Door to Door Express Delivery Service

 

guitar-icon2.png For United Kingdom:5 – 7 Business days from China to United Kingdom. United Kingdom Customs will usually hold the package for 5 – 10 Business days. Estimated time to receive the guitar is 12 – 15 Business days after dispatch.

For Delivery Delays inquiries, please contact your Local Post Office immediately.

You may call the Parcel Force directly for more information about the delivery schedule of your package and signature is required upon delivery to ensure that your guitar is safe and in best condition.

You can visit the Parcel Force website at http://www.parcelforce.com/contact-us or call Customer Service team on 03448 00 44 66 - Customer Service Advisors are available 8.00am - 7.00pm Monday to Friday, 8.30am - 5.00pm on Saturday and 9.00am - 5.00pm on Sunday, excluding UK Public and Bank Holidays.

 

guitar-icon2.png For United States: 5 – 7 Business days from China to United States. United States Customs will usually hold the package for 5 – 10 Business days. Estimated time to receive the guitar is 12 – 15 Business days after dispatch.

For Delivery Delays inquiries, please contact your Local Post Office immediately or if ship with ShunFeng Express Shipping Company, you may contact directly the Customer Service hotline at 855 901 1133 in USA.

 

For more information please contact directly the USPS Customer Support:

 

Domestic & International USPS Tracking®
 
1-800-222-1811
 
To see the most recent status of your packages, enter your tracking number in any search box on USPS.com.
 
NOTE: The tracking information available to customer service representatives is the same information you will see on USPS Tracking.
 
Hours of Operation
 
Monday - Friday 8 AM - 8:30 PM ET
Saturday 8 AM - 6 PM ET
 

 

guitar-icon2.png For Other Countries10 - 12 Business days from China to Country of Destination. Government Customs will usually hold the package for 10 – 12 Business days. Estimated time to receive the guitar is 15-20 Business days after dispatch. For Delivery Delays inquiries, please contact your Local Post Office immediately.

 

guitar-icon2.png We ship our guitars through EMS International Worldwide Express Mail Service. Very Fast and Reliable Carrier in China. Signature is required upon delivery to ensure safety of the package. For United States, once it reaches your country it will be delivered via USPS. For Unites Kingdom, once it reached your country it will be delivered via Parcel Force.

 

guitar-icon2.png Shipping Cost:

 

Europe: $115 USD

USA: $115 USD

Asia: $115 USD

Other Countries: $115 USD