Each guitar is made to order based on your selected specifications.

• Production time: 60-90 business days
• Shipping time:
  • USA: 15-30 business days
  • International: 15-30 business days

Total delivery time may vary depending on demand and customization complexity, but we always aim to deliver as quickly as possible without compromising quality.

You may request changes or cancellation within 48 hours of placing your order.

After this period, production begins and:

• • Changes may not be possible
  • Orders cannot be canceled

If you need help, contact us as soon as possible — we’ll do our best to assist.

If your guitar arrives damaged or has a defect:

• • Contact us within 48 hours of delivery
  • Provide clear photos or videos

We will review your case and offer:

• • A replacement, or
  • A partial/full refund if applicable

Your satisfaction is important to us, and we’ll make it right.

Yes, we ship worldwide 🌍

Please note:

• • Shipping times vary by location
  • International orders may be subject to customs duties or import taxes

These fees are determined by your local customs authority and are the responsibility of the customer.

Absolutely.

If you’re unsure about:

• • Guitar specifications
  • Design choices
  • Compatibility or setup

Feel free to contact us before ordering — we’re happy to help you make the right choice.