Privacy Policy

Last Updated: 2026.04.01

Welcome to dcustomguitar.com (“we,” “our,” or “us”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase our products.

This Privacy Policy is designed to comply with applicable U.S. privacy laws, including the California Consumer Privacy Act (CCPA/CPRA), as well as common requirements for eCommerce platforms using WooCommerce, Stripe, PayPal, Meta Ads, and Google Ads.

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1. Information We Collect

1.1 Information You Provide

When you use our website, we may collect:
– Full name
– Email address
– Phone number
– Billing and shipping address
– Payment details (handled securely by third-party providers)
– Order details and customization preferences

1.2 Automatically Collected Information

We automatically collect:
– IP address
– Browser type and device information
– Pages visited, time spent, and referring URLs

1.3 Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies, including:
– Meta Pixel (Facebook/Instagram Ads)
– Google Analytics
– Google Ads Conversion Tracking

These help us understand user behavior and improve marketing performance.

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2. How We Use Your Information

We use your information to:
– Process and fulfill orders
– Customize products based on your selections
– Provide customer support
– Send transactional emails (order confirmation, shipping updates)
– Improve website functionality and user experience
– Run advertising and retargeting campaigns
– Detect fraud and maintain security

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3. Payment Processing

We do not store or process your payment information directly. Payments are handled securely by third-party providers such as:
– Stripe
– PayPal

These providers process your data in accordance with their own privacy policies.

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4. Sharing Your Information

We do not sell your personal information.

We may share your data with:
– Payment processors (Stripe, PayPal)
– Shipping carriers (e.g., USPS, UPS, FedEx, DHL)
– WooCommerce and hosting providers
– Marketing and analytics tools (Meta, Google)
– Legal authorities when required

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5. Cookies & Advertising

We use tracking technologies for advertising purposes, including:
– Retargeting ads on Facebook and Instagram
– Google Ads remarketing

These tools may track your browsing behavior across websites.

Your Choices
You can:
– Disable cookies in your browser
– Opt out via:
– https://optout.aboutads.info/
– https://www.youronlinechoices.com/

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6. Your Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the right to:
– Know what personal data we collect
– Request deletion of your data
– Request correction of inaccurate data
– Opt out of data sharing for advertising
– Non-discrimination for exercising your rights

To make a request, contact us at: support@dcustomguitar.com

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7. Data Retention

We retain your data only as long as necessary to:
– Fulfill orders
– Maintain records for legal/tax purposes
– Resolve disputes
– Enforce agreements

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8. Data Security

We implement industry-standard security measures:
– SSL encryption
– Secure payment gateways
– Limited access to personal data

 

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9. International Data Transfers

If you access our website from outside the United States, your data may be transferred to and processed in the U.S.

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10. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect personal data from children.

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11. Third-Party Services

We use third-party services including:
– WooCommerce (eCommerce platform)
– Stripe & PayPal (payments)
– Google Analytics & Google Ads
– Meta (Facebook/Instagram Ads)

These services may collect data in accordance with their own policies.

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12. Do Not Track Signals

Our website does not currently respond to “Do Not Track” browser signals.

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13. Changes to This Policy

We may update this Privacy Policy at any time. Changes will be posted on this page with a new “Last Updated” date.

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14. Contact Information

If you have any questions or privacy-related requests, please contact us:

– Website: https://dcustomguitar.com
– Email: support@dcustomguitar.com
– Business Name: DCustomGuitar
– Address: 1317 Edgewater Dr #3368 Orlando FL 32804

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15. Supplemental Notice for U.S. State Laws

Depending on your state (California, Virginia, Colorado, etc.), you may have additional rights regarding your personal data. We honor all applicable state privacy regulations.

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By using dcustomguitar.com, you agree to this Privacy Policy.

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