Last Updated: 2026.08.09

Welcome to dcustomguitar.com, operated by DCustomGuitar (“we,” “our,” or “us”).

We respect your privacy and are committed to handling your personal information responsibly and transparently. This Privacy Policy explains what information we collect, how we use it, how it may be shared, how we protect it, and the choices and rights available to you when you visit our website, create an account, contact us, or purchase our products.

This Privacy Policy is intended to describe our privacy practices in connection with our eCommerce operations and the third-party services used on our website, including WooCommerce, payment providers, Google services, Meta services, authentication services, analytics tools, and security technologies.

1. Information We Collect

1.1 Information You Provide

When you interact with our website, create an account, place an order, submit an inquiry, or communicate with us, we may collect information including:

• Full name
• Email address
• Phone number
• Billing address
• Shipping address
• Account information
• Order history
• Product selections
• Custom guitar specifications
• Customization preferences
• Images, designs, logos, or other materials you voluntarily submit
• Communications between you and DCustomGuitar

Payment information is processed securely by third-party payment providers. We do not directly store complete credit or debit card information.

1.2 Automatically Collected Information

When you access or use our website, certain technical information may be collected automatically, including:

• IP address
• Browser type
• Device type
• Operating system
• Referring URLs
• Pages viewed
• Time spent on pages
• Website interactions
• Approximate geographic information derived from your IP address

This information may be collected through server logs, cookies, analytics technologies, security tools, and other similar technologies.

1.3 Cookies & Similar Technologies

We may use cookies, pixels, local storage, and similar technologies to operate and improve our website.

These technologies may be used for purposes including:

• Keeping users signed in
• Remembering preferences
• Shopping cart functionality
• Website security
• Fraud prevention
• Analytics
• Advertising measurement
• Conversion tracking
• Remarketing

Services used on our website may include:

• Google Analytics
• Google Ads
• Meta Pixel
• Google Identity Services
• Google reCAPTCHA
• Other website functionality or security services

Some Google services may receive information such as the page URL, IP address, cookies, and other technical information when users interact with websites that use Google technologies. Google Policies

2. How We Use Your Information

We may use personal information for purposes including:

• Processing and fulfilling orders
• Manufacturing products according to your selected specifications
• Managing your customer account
• Providing customer support
• Responding to inquiries
• Sending order confirmations
• Sending production and shipping updates
• Processing payments
• Preventing fraud and unauthorized transactions
• Maintaining website security
• Improving website functionality
• Understanding how customers use our website
• Measuring advertising performance
• Conducting marketing and remarketing activities
• Maintaining business, accounting, and transaction records
• Complying with applicable legal obligations
• Enforcing our Terms & Conditions and other policies

We only use information for purposes reasonably related to the services we provide or as otherwise disclosed in this Privacy Policy.

3. Sign in with Google

DCustomGuitar may provide Sign in with Google as an optional method for creating or accessing your account.

When you choose Sign in with Google, Google authenticates your Google Account and, with your consent, may provide us with basic profile information associated with that account.

Depending on the information made available through Google and your permissions, this may include:

• Your name
• Your email address
• Your Google Account identifier
• Your profile image, if available

Google describes Sign in with Google as an authentication service through which users can consent to share profile information with a website in order to sign up or sign in. Google for Developers

How We Use Google Account Information

Information received through Sign in with Google may be used to:

• Create your DCustomGuitar account
• Authenticate your identity
• Allow you to sign in to your account
• Associate your Google login with your DCustomGuitar customer account
• Pre-fill basic account information
• Provide account-related services and customer support

We do not use Sign in with Google to access your Google password.

Unless we separately request and receive your authorization, using Sign in with Google for authentication does not give us access to unrelated Google Account data such as your Gmail messages, Google Drive files, contacts, photos, or calendar.

Google requires applications using Google authentication to disclose how Google user data is accessed, used, stored, or shared. Google for Developers

Storage of Google Sign-In Information

Information received from Google that is necessary to maintain your DCustomGuitar account may be stored with your customer account for as long as necessary to provide our services, maintain business records, or satisfy legitimate operational requirements.

We do not sell Google Account information.

4. Revoking Google Access & Account Deletion

You may revoke DCustomGuitar’s access to your Google Account through your Google Account settings.

Revoking access may prevent you from using Google Sign-In to access your DCustomGuitar account.

Please note that disconnecting or revoking Google Sign-In does not necessarily delete the DCustomGuitar account or information previously provided to us. Google also notes that deleting a Google Account and deleting an account with the third-party website are separate actions. Google for Developers

If you would like us to delete personal information associated with your DCustomGuitar account, you may submit a request by contacting:

support@dcustomguitar.com

We will review and process eligible deletion requests in accordance with applicable requirements and our legitimate record-retention obligations.

5. Google reCAPTCHA

We use Google reCAPTCHA on certain areas of our website to help protect DCustomGuitar, our customers, and our website from:

• Spam
• Automated submissions
• Bots
• Fraudulent activity
• Unauthorized account activity
• Abuse
• Malicious website traffic

Google describes reCAPTCHA as a security service that uses risk-analysis techniques to help distinguish human users from automated activity and protect websites from spam and abuse. Google for Developers

reCAPTCHA may be used on areas including:

• Account registration
• Account login
• Password recovery
• Contact forms
• Inquiry forms
• Checkout-related forms
• Other areas where security verification is appropriate

As part of these security functions, Google and reCAPTCHA may process technical and interaction-related information associated with your use of our website.

Google explains that websites using Google services may transmit information such as the visited page URL and IP address to Google, and cookies or similar technologies may also be used depending on the Google service involved. Google Policies

Information processed by Google through reCAPTCHA is subject to Google’s applicable Privacy Policy and Terms of Service.

6. Payment Processing

Payments are processed by third-party payment providers, which may include:

• Stripe
• PayPal
• Other payment methods made available at checkout

These providers may collect information necessary to authorize and process transactions.

DCustomGuitar does not directly store complete payment card numbers, card security codes, or other complete card credentials.

Payment providers process personal information according to their own privacy policies, terms, security procedures, and legal obligations.

7. Sharing Your Information

DCustomGuitar does not sell your personal information.

We may disclose information to service providers where reasonably necessary to operate our business and provide our services.

These may include:

• Payment processors
• Shipping carriers
• Manufacturing and order fulfillment providers
• Website hosting providers
• WooCommerce and website technology providers
• Email providers
• Analytics services
• Advertising platforms
• Authentication providers
• Fraud-prevention providers
• Website security providers
• Professional advisors
• Government or legal authorities where appropriate

Examples of third-party providers may include:

• Stripe
• PayPal
• Google
• Meta
• Shipping and logistics companies

We seek to share only the information reasonably necessary for the relevant service or business purpose.

8. Google Analytics, Google Ads & Meta

We may use analytics and advertising technologies to understand website usage, measure advertising performance, and improve our marketing.

These may include:

• Google Analytics
• Google Ads Conversion Tracking
• Google Ads Remarketing
• Meta Pixel
• Facebook and Instagram advertising services

These services may use cookies, pixels, device identifiers, and similar technologies to collect information about interactions with our website.

Depending on your browser settings, privacy preferences, consent selections, and applicable requirements, this information may be used for analytics, advertising measurement, or personalized advertising.

Google explains that users can control aspects of advertising personalization through their Google settings. Google Policies

9. Cookies & Your Choices

You may control cookies through your browser settings and, where provided, through our cookie consent tools.

Depending on your browser or device, you may be able to:

• Block cookies
• Delete stored cookies
• Restrict third-party cookies
• Disable certain tracking technologies
• Change advertising personalization preferences

Please note that disabling certain essential cookies may affect website functionality, including account login, shopping cart functionality, checkout, security verification, or other features.

10. Data Retention

We retain personal information only for as long as reasonably necessary for purposes including:

• Providing our services
• Completing and maintaining order records
• Customer account management
• Customer support
• Accounting and financial records
• Fraud prevention
• Security
• Resolving disputes
• Enforcing agreements and policies
• Satisfying applicable recordkeeping requirements

Different categories of information may be retained for different periods depending on their purpose.

When personal information is no longer reasonably required, we may delete, anonymize, or otherwise securely dispose of it.

11. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information.

These measures may include:

• SSL/TLS encryption
• Secure payment processing
• Access controls
• Authentication technologies
• Anti-spam and bot protection
• Fraud-prevention measures
• Security monitoring
• Restricted access to personal information

However, no website, network, database, or internet transmission can be guaranteed to be completely secure.

12. Your Privacy Rights

Depending on your place of residence and applicable law, you may have certain rights regarding your personal information.

These rights may include the ability to:

• Request access to personal information
• Request correction of inaccurate information
• Request deletion of eligible personal information
• Request information regarding certain disclosures
• Opt out of certain forms of targeted advertising or data sharing
• Withdraw consent where applicable
• Exercise privacy rights without unlawful discrimination

To submit a privacy request, contact:

support@dcustomguitar.com

We may need to verify your identity before completing certain requests.

13. California Privacy Rights

California residents may have additional rights under applicable California privacy laws, including the California Consumer Privacy Act and California Privacy Rights Act, where applicable.

These may include rights to:

• Know what categories of personal information are collected
• Request access to certain personal information
• Request correction
• Request deletion
• Opt out of certain sale or sharing practices
• Receive information about categories of recipients
• Exercise privacy rights without discriminatory treatment

DCustomGuitar does not sell personal information for money.

Where applicable, you may contact us to exercise your privacy rights.

14. Supplemental Notice for Other U.S. States

Residents of certain U.S. states may have additional privacy rights under applicable state laws.

Depending on your location, these rights may include:

• Access
• Correction
• Deletion
• Data portability
• Opt-out rights relating to certain targeted advertising, sales, or profiling activities

We will respond to eligible privacy requests in accordance with applicable requirements.

15. International Users & Data Transfers

DCustomGuitar serves customers internationally.

As a result, information may be transferred to, stored in, or processed in countries other than the country in which you reside.

This may occur when information is processed by:

• DCustomGuitar
• Manufacturing providers
• Shipping providers
• Payment processors
• Hosting providers
• Google
• Meta
• Other service providers

Privacy and data protection laws may differ between countries.

16. Children’s Privacy

Our website and products are not directed toward children under the age of 13.

We do not knowingly collect personal information directly from children under 13.

If we become aware that personal information has been collected from a child in circumstances where it should not have been collected, we may take appropriate steps to delete it.

17. Third-Party Websites & Services

Our website may contain links to third-party websites or use services provided by third parties.

Third-party services may operate under their own:

• Privacy policies
• Terms of service
• Cookie policies
• Security practices

We encourage users to review the privacy policies of third-party services they choose to use.

DCustomGuitar is not responsible for the privacy practices of independent third-party websites or services outside our control.

18. Do Not Track Signals

Some web browsers provide a “Do Not Track” (“DNT”) setting.

Because there is no single universally adopted standard governing how websites should respond to DNT signals, our website may not currently respond to all browser DNT signals.

Where applicable, other legally recognized browser-based privacy preference mechanisms may be handled separately from traditional DNT signals.

19. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in:

• Our business practices
• Website functionality
• Third-party services
• Security practices
• Privacy requirements

When we make changes, the revised policy will be posted on this page with an updated Last Updated date.

We encourage users to review this Privacy Policy periodically.

20. Contact Information

If you have questions about this Privacy Policy, your personal information, Google Sign-In, account deletion, or any privacy-related request, please contact us:

Website:
https://dcustomguitar.com/contact-us/

Email:
support@dcustomguitar.com

Business Name:
DCustomGuitar

Address:
1317 Edgewater Dr #3368
Orlando, FL 32804
United States

By using dcustomguitar.com, you acknowledge that you have reviewed this Privacy Policy.